Artisan FAQ Boutique

Gelato is an Italian-style frozen dessert that is denser, creamier, and more flavourful than regular ice cream.

Gelato contains less air and more real ingredients, giving it a richer taste and smoother texture.

Gelato is churned at a slower speed, incorporating less air, which makes it more compact and flavour-rich.

Gelato is served at a slightly warmer temperature so that the flavours are more pronounced.

Gelato is dense and heavy, so selling in grams ensures accurate and fair quantity measurement.

Gelato generally contains less air and sometimes lower fat, but it is still a dessert meant for indulgence.

Yes, all our products are 100% vegetarian.

No, our gelato is eggless.

We focus on using real ingredients and natural flavours wherever possible.

We use high-quality ingredients, small batch production, and authentic techniques.

We use milk, cream, natural flavours, nuts, and premium imported ingredients.

Yes, we use real pistachio, chocolate, and other authentic ingredients.

Yes, our gelato is made in small, fresh batches.

We minimize or avoid preservatives to maintain freshness and quality.

Gelato is best consumed fresh but can be stored in a freezer for a few days.

Yes, due to its low air content, gelato can become firm. Let it sit for a few minutes before serving.

Yes, because it has less air and is more natural.

Yes, it is made with safe, high-quality ingredients suitable for all age groups.

Yes, some of our product are sugar-free; it is clearly mentioned on the product.

Some of our sorbet options are vegan.

We deliver within Ahmedabad and Gandhinagar city limits.

Yes, we offer same-day delivery in selected time slots if ordered before 9 PM.

We offer fixed delivery slots: Within 2 hrs of order placed, 6:00 PM – 8:00 PM, and 9:00 PM – 11:00 PM.

Minimum order value is ₹600.

We use insulated packaging with gel packs to maintain required temperatures.

Store the gelato immediately in a freezer.

The order may be marked delivered or cancelled without refund due to the perishable nature of the product.

Delivery is done within our selected time slots: Within 2 hrs, 6-8 PM, or 9-11 PM.

Yes, if the order is placed before 9 PM, for the 9 PM - 11 PM slot.

Yes, you can place orders in advance for specific dates.

Yes, we provide gelato for birthdays, weddings, and corporate events.

Minimum quantity depends on the event size and requirements.

Yes, depending on the event size and quantity requirements.

Yes, customization may be available for large bulk orders.

Contact us via WhatsApp or phone at +91 90999 77577 for event bookings.

We recommend booking at least 72 hours in advance.

Yes, Giro Gelato offers franchise and partnership opportunities for qualified partners.

Investment details are shared after an initial inquiry and profile review.

Fill out the form on our website or contact us directly via the contact page.

Yes, we provide complete operational and product training to all franchise partners.

We use temperature-controlled packaging and trained professional delivery staff.

We try our best to deliver on time, but minor delays may occur due to traffic or weather factors.

Currently, we operate only within Ahmedabad city & Gandhinagar city limits.

No, returns are not accepted due to the perishable and food-safety nature of the product.

Refunds apply only in cases of wrong product delivered, damaged/melted product at time of delivery, or non-delivery.

Issues must be reported within 10–15 minutes of delivery for consideration.

Yes, valid photo or unboxing video proof is mandatory.

Approved refunds are processed within 5–7 working days.

We are based in Paldi, Ahmedabad. You can find our flagship location here: View on Maps

Because we offer a premium gelato experience with authentic flavours, fresh small-batches, and high-quality artisanal ingredients.